1. Introduction
STUDIOO (“we,” “us,” “our”) is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) in Germany. This Data Protection Policy outlines how we collect, use, and protect your personal data
2. Data Collection
We may collect the following types of personal data:
- Name
- Contact details (email address, phone number)
- Payment information
- Other information necessary to provide our services
3. Purpose of Data Processing
We process your personal data for the following purposes:
- To provide and manage our services
- To communicate with you regarding your inquiries
- To process payments
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent (Article 6(1)(a) GDPR)
- Performance of a contract (Article 6(1)(b) GDPR)
- Compliance with legal obligations (Article 6(1)(c) GDPR)
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Googlemail. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
5. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
6. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Data Sharing
We do not share your personal data with third par;es except:
- To service providers who assist us in operating our business (e.g., payment processors)
- To comply with legal obligations
- In the event of a merger or acquisition
6. Data Security
We implement appropriate technical and organisational measures to ensure the security of your personal data against unauthorised access, loss, or destruction. We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights
You have the following rights regarding your personal data:
- Right to access your data
- Right to rec;fica;on
- Right to erasure (“right to be forgo7en”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us using the contact informa;on below.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Changes to this Policy
We may update this Data Protection Policy from time to time. We will notify you of significant changes via email or through our website.
10. Contact Information
For questions or concerns regarding this Data Protection Policy or our data processing practices, please contact us at: STUDIOO operating under SARAI JASMIN
Postbox 1132, 53784 Lohmar hello@studioohaus.com
Effective Date: This agreement is deemed accepted once the website is browsed and services are enquired on.